Account Supervisor

Company

Paradowski Creative

Job Description

Position Summary: Responsible for planning, managing and executing effective communication programs. Oversee at a senior level the key day-to-day activities and team members in the development of fully integrated marketing programs for our agency clients. Manage multiple projects across the marketing mix to ensure creative solutions are delivered in a timely, effective and efficient manner.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Interact closely with clients”
Develop, manage and begin to lead strong positive client relationships through account management including regular face-to-face meetings, telephone, and email communication. Multiple client contacts at varying levels are likely.
Communicate the client’s goals and represent the client’s interests to the team and agency partners.
Resolve challenges effectively and facilitate quality delivery of all project elements.

Interact with internal teams(s):
Collaborate with strategists, writers, creative/art directors, interactive designers, developers, traffic/ production and other account managers.
Handle campaign kick-offs properly, ensuring the team is briefed and are provided necessary creative input.
Work hand-in-hand with assigned creative lead to ensure deliverables meet the client’s project objectives.
Gather, monitor and analyze performance data and ongoing strategy on a rolling basis; provide feedback and recommendations.
Ensure that clients are supported in an efficient manner, informing the Account Director of any opportunities or problems that may arise.

Additional responsibilities:
Acts as an internal and external champion of the agency.
Own the estimating and tracking process; work with accounting to manage billing in a timely manner.
Project management duties across campaigns; timeline development for clients and the team.
Responsible for organic business development; educate clients on services offered to increase the revenue generated.

Supervisory Responsibilities:
Directly manages account coordinators and account managers. Carries out managerial responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies: To perform the job successfully, an individual should demonstrate the following:
Analytics – Collects and researches data. Designs workflows and procedures. Identifies data relationships and dependencies. Synthesizes complex or diverse information. Uses intuition and experience to complement data.

Cooperation – Displays a positive outlook and pleasant manner. Establishes and maintains effective relations. Exhibits tact and consideration. Offers assistance and support to co-workers. Works actively to resolve conflicts. Works cooperatively in group situations.

Communications – Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Managing People – Develops subordinates’ skills and encourages growth. Includes subordinates in planning. Makes self-available to subordinates. Provides direction and gains compliance. Provides regular performance feedback. Takes responsibility for subordinates’ activities.

Planning and Organization – Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.

Problem Solving – Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem-solving situations.

Characteristics required:
Drive
Vision
Enthusiasm
Confidence
Collaborative Nature

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
Fifth-year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

Strategic planning experience in building plans rooted in sound insights.
Have familiarity with fully integrated campaign management, inclusive of channels like: television, print, radio, outdoor, digital, content, and promotions.
Experience in digital marketing planning/development/execution, both paid and owned.

Proven account management skills in an agency setting required; experience developing integrated marketing plans.
Minimum 5-7 years of account service experience with management of direct reports.

Computer Skills:
Knowledge of Microsoft Suite and familiarity with Workamajig (formerly Creative Manager Pro) is a plus.

Company Overview

Paradowski is a full-service creative agency based in St. Louis, Missouri. If you dropped by the agency right now, you’d find roughly 70 writers, designers, strategists, producers and developers working on all kinds of amazing stuff. We build brands, campaigns and digital experiences for some of the largest companies on the planet, as well as some of the smallest, not-for-profit organizations. Basically, we do work we believe in for clients we believe in. In 2015 we were named the Fastest Growing Company in St. Louis. Check out our website (www.paradowski.com) to learn more about our culture, philosophy, clients, and work.

How To Apply

Submit cover letter and resume to:
Email Us

Fine Print (dang lawyers)

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.